Privacy Policy

We collect personal information from our customers for the following purposes:

• To provide you with goods and services you are looking for
• To improve the quality of the services we offer, and to better understand our customers’ needs
• To inform you of other goods and services we provide, or offers that may interest you
• To send notifications on subjects you have subscribed to
• To request feedback and reviews
• To allow us to understand the scale and range of our customer base
• To recognize when customers re-engage with our services

We shall not process any personal data that is not directly relevant to the above stated purpose.

In order to achieve the above stated purposes for which we will process your personal data, we may need to share this information with various third-party organisations such as:

• Couriers and delivery companies
• Product suppliers or manufacturers
• Sub-contractors necessary to deliver goods or services
• Auditors
• Forestry Stewardship Council
• Email marketing platforms
• Online review platforms
• Marketing and analytics service providers

Floors Ghana will never share your personal data with Third-Parties that intend to use it for their own purposes.

No third party we employ who must have access to our data in order to perform their function will be allowed to use any of that data for any purpose unrelated to the purposes stated above.

Floors Ghana will not transfer your personal data to any country outside the list of countries approved by the EU Commission as having appropriate safeguards for data transfers.

Floors Ghana does however use the products and services of third party organisations that transfer or store personal data outside the list of countries approved by the EU Commission as having appropriate safeguards for data transfers. The following safeguards are in place to ensure that any third party data controller or data processor engaged by Floors Ghana has appropriate security measures in place:

1. We ensure that only the minimum data required for processing is shared with third parties.
2. We have a written agreement with third parties that requires them to treat personal data with the same levels of security and care that we are required meet.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.